Researcher Communication: A How-To Guide

Contacting the Researchers

How to Contact the Researchers

As a research participant, you can communicate with the study owner/researcher, as you might have questions or concerns regarding the study details and also about your compensation for your participation.

You can message the ExpiWell account owner and potentially the researcher of the project you are in by clicking the 3 dots on the right side of the project.
ExpiWell app - Dashboard

After clicking the 3 dots, choose 'Contact Researcher.'
ExpiWell app - Project option

Another method is to click the messaging icon on the bottom-right corner after accessing the project.
ExpiWell app e- Email icon

Choose your emailing app.
ExpiWell app - choosing an emailing app

And you will be able to message the researcher/s if you have questions or concerns.
ExpiWell - sample email to study owner

The 'Contact Researcher' feature in ExpiWell is crucial for enhancing communication and transparency in your research journey. This easily accessible option empowers EMA and ESM participants, ensuring your voice is heard and your queries are promptly addressed. Facilitating direct and hassle-free communication with the study owner or researcher adds confidence and clarity to your participation. 

Whether it's inquiries about study details, compensation, or providing feedback, this feature bridges the gap between you and the research team. It streamlines the communication process and fosters a collaborative environment where your input and engagement are valued and respected. Engaging directly with researchers enriches your experience, making it more interactive and informed.

    • Related Articles

    • FAQ (mobile)

      5 FAQ about the ExpiWell Mobile App 1) Who do I contact with questions about the project or software? Please note that contacting ExpiWell won't put you in contact with your researcher, so it's important to keep their contact information on hand for ...
    • Randomization

      How Does Randomization Work? Researchers may activate a schedule randomization feature for select surveys. This generates a random, narrowed window of availability within the survey time slot. For example, a survey time slot may be scheduled for 1:00 ...
    • New Experiences

      Get to Know the New Experiences Feature COMING SOON The Discover page is a feed of Experiences created by Makers that are available to participants who provide demographic details about themselves. These demographics are used to match with available ...
    • Project Overview

      How to Use the Project Overview Selecting an Experience from the dashboard will direct you to a calendar view of the Experience schedule. Days in which a project is active are indicated by a dot icon beneath the date. A dot icon indicates Experiences ...